1. Information We Collect

To provide reliable and secure car rental services, we may collect certain personal information from customers at the time of booking or inquiry. The information we collect may include:

Full name

Phone number and email address

CNIC or passport details (for booking and verification purposes)

Driving license details

Booking, rental, and vehicle usage information

This information is collected only when voluntarily provided by customers during the booking or verification process.

2. How We Use Your Information

The personal information collected by AL Madni Car Rental is used strictly for legitimate business and service-related purposes. We use your information to:

Process and confirm car rental bookings

Verify customer identity and documents

Communicate regarding bookings, payments, inquiries, or customer support

Improve our services, website functionality, and customer experience

Ensure compliance with legal and regulatory requirements

We do not use customer information for unauthorized marketing or unrelated purposes.

3. Information Sharing & Disclosure

We respect customer privacy and do not sell, rent, or trade personal information to third parties.

Your data may only be shared in the following situations:

When required by law or legal authorities

For service-related purposes such as verification, insurance processing, or regulatory compliance

To protect the rights, safety, or property of the company or customers

Any data sharing is limited strictly to what is necessary.

4. Data Security Measures

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. These measures include secure data handling practices and restricted access to sensitive information.

However, while we strive to protect your data, no online system or method of data transmission is completely secure. Therefore, AL Madni Car Rental cannot guarantee absolute security of information transmitted online.

5. Cookies & Website Usage

Our website may use cookies and similar technologies to enhance user experience and improve website performance. Cookies help us understand how visitors interact with our website and allow us to optimize content and functionality.

Cookies do not collect personal identification information unless you choose to provide it voluntarily through forms or inquiries. You may disable cookies in your browser settings if you prefer, although this may affect website functionality.

6. Third-Party Website Links

Our website may contain links to third-party websites for additional information or services. These external websites operate independently and have their own privacy policies.

AL Madni Car Rental is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

7. Data Retention Policy

We retain personal information only for as long as necessary to fulfill booking requirements, legal obligations, business operations, or dispute resolution.

Once the data is no longer required for these purposes, it is securely deleted or anonymized in accordance with applicable laws and regulations.

8. Your Privacy Rights

Customers have certain rights regarding their personal data. These rights include the ability to:

Request access to personal information we hold

Request correction or updates to inaccurate data

Request deletion of personal data, subject to legal obligations

Withdraw consent for data usage where applicable

Requests related to personal data can be made by contacting us directly using the details provided below.

9. Changes to This Privacy Policy

AL Madni Car Rental reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication.

Customers are encouraged to review this page periodically to stay informed about how their information is protected.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us:

📧 Email: info@almadnitoursandrentacar.com